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McAfee EPO and desktop AV Upgrade

P2CS – MEPOAV - UPGD

Objective

This is a consulting services package for customer who own and have deployed part or all of McAfee EPO and their Desktop security solutions. This consulting package provides customers with upgrade services to their existing deployment of McAfee’s ePolicy Orchestrator. This service will upgrade their management server and database to the most current versions currently being supported by McAfee. This service will also deploy the latest version of the ePO agent to a sample group of end nodes and servers along with the latest version of McAfee Anti Virus software. Additionally, this service will help to define the strategy for deployment into the remainder of the computing environment. Deployment scripts will be developed and tested, where necessary, to aid in the completion of deployment after the engagement has completed.

Computer based threats have evolved to where they exploit new technology and leverage previously undiscovered methods of infecting existing infrastructure. Keeping the Anti Virus solution at your end nodes current is the first step in your protection strategy.

Tasks Performed

Consultants will conduct an initial meeting with all relevant client personnel in order to:

  • Define specific client goals
  • Identify appropriate contacts within your company
  • Develop strategy for the engagement
  • Review the customer network environment
  • Validation of deployment success and reports

Discovery and Analysis

  • Identification of pilot group for deployment
  • Identification of the covered computers as compared to the actual computing environment to establish a percentage of coverage
  • Validation of current deployment strategy for existing and new end nodes.
  • Validation of group structure and policy for end nodes
  • Validation of software and pilot group to be deployed
  • Anti-virus product configuration settings for each platform
  • Methods used for distributing, updating and upgrading product software to various platforms
  • Distribution points for DAT virus signature file updates and locations of DAT file update folders
  • Frequency of updating DAT virus signature files
  • Script development
  • Frequency of and procedures for upgrading product software
  • Alerting mechanisms for each platform and centralized enterprise reporting needs
  • Validation of functionality and reports after deployment to pilot group

Reports Include

  • Overall assessment of anti-virus protection
  • Recommendations for improvement
  • Before and after Current version report
  • Most frequent infections


To Be Completed Prior to Start of Session

The client is responsible for providing the following:

  • Access to the relevant client personnel
  • Network design documentation
  • Access to phone, internet connection, and workspace
  • Physical access to all necessary areas of the company network
  • Any anti-virus history documentation

Price

3 Days @ $1500 per day


About our Consulting Services

Our Services consultants are seasoned professionals that understand the realities of maintaining security and network performance. We partner with P2 Solutions and our clients to identify and prioritize their challenge, design cost effective solutions that fit their business, and assist their IT staff with the deployment of solutions that maximize their return on investment. Backed by the experience of working with hundreds of the world’s leading companies and governments, we’re ready to help you meet your business needs.

Scheduling

Additional tasks and fees considered outside the scope of work for these services, any delay and/or wait-time on this project due to client readiness or 3rd party products and vendors, will be defined, documented and mutually agreed upon in writing by P2 Solutions, LLC, Reseller partner and client prior to beginning any new activities. Such documentation of the task(s) to be performed will then become an amendment to this agreement. This package assumes work will be conducted during normal business hours. Once this engagement has been agreed to in writing, a P2 Solutions Consulting Services scheduling representative will contact the client to arrange a convenient time. If Client wishes to cancel the services, or change the agreed schedule, all relevant change fees and penalties for previously arranged travel reservations shall be due and immediately invoiced to the client by The P2 Solutions reseller partner. These fees are in addition to any fees due for rescheduled Services. Any significant delays due to client schedule or conditions may result in additional charges

Terms and Conditions

To the extent that P2 Solutions provides consulting services to Customer under the Services defined herein, the following terms shall be applicable to such Services.

(a) P2 Solutions, LLC shall provide the deliverables (“Services”) described herein. The Services will be performed by qualified personnel in a professional manner consistent with industry standards.

(b) Limitation of Liability. NEITHER PARTY SHALL HAVE LIABILITY TO THE OTHER FOR CONSEQUENTIAL, EXEMPLARY OR INCIDENTAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICES INCLUDING ANY WORK PRODUCT, EVEN IF P2 Solutions HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL P2 SOLUTIONS OR CUSTOMER BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICES IN EXCESS OF THE AMOUNTS PAID BY CUSTOMER HEREUNDER. P2 SOLUTIONS SHALL HAVE NO LIABILITY OR OBLIGATION FOR ANY DAMAGES THAT ARISE FROM THE USE OF THE SERVICES AS PART OR IN CO MBINATION WITH ANY DEVICES, PARTS OR SOFTWARE NOT PROVIDED BY P2 SOLUTIONS, THAT IS INCONSISTENT WITH THE DESIGNED PURPOSE OF THE SERVICES. THE ABOVE EXCLUSIONS APPLY TO THE EXTENT THAT THE DAMAGES WOULD HAVE BEEN AVOIDED BUT FOR SUCH USE OR COMBINATION.

c) Customer shall pay all invoices within 30 days of receipt thereof from P2 Solutions to their reseller.

Order Confirmation

Your signature below confirms the details of this order and this form may not be altered by anyone. This agreement sets forth the entire understanding of the parties as to the subject matter herein, and may be modified only by a writing executed by both parties. Any software license agreement for software is a separate agreement and the terms and conditions of such license agreement shall have no bearing on this agreement. You understand that these services will be delivered as specified in this document and fees quoted do not include expenses. Travel and related expenses will be billed to the customer at the completion of this engagement.

Please sign and return this document to your account manager.

Signature: ______________________________________ Date: ____/____/____

Printed Name: ________________________________ Phone: (___)____ - _____

Company Name: _____________________________________________________

E-Mail: _____________________________________________________________

PO # _____________________

For more information about P2 Solutions Consulting Services please e-mail your reseller representative or contact P2 Solution directly at services@p2solutions.net

P2 Solutions McAfee EPO and AV Upgrade

P2CS – MEPOAV - UPGD